FAQ

🧢 Cap Care & Maintenance

1. How do I properly wash my cap?

Use mild detergent and cold water to clean your cap. Gently hand wash and air dry. Avoid using a washing machine.

Most of our caps come with adjustable straps, snapbacks, or fitted designs that allow you to customize the fit easily.

Use a soft brush or dry cleaning sponge to clean suede caps. Avoid using direct water.

Use a soft cloth and mild water to clean it gently. Avoid hard brushes or strong detergents.

extended exposure to water may affect the fabric quality.

Store your cap on a cap stand to maintain its original shape.

🛍 Orders & Shipping

7. How do I track my order?

Once your order is shipped, you will receive a tracking number to check the delivery status on the courier service’s website.

If you receive a damaged item, contact our customer service within 24 hours for assistance.

Inside Dhaka: Within 5 business days

Outside Dhaka: Within 10 business days

🛒 Returns & Customization

10. Can I return or exchange my cap?

If your cap has a manufacturing defect, you can return or exchange it within 7 days of purchase.

Yes! You can add custom designs, logos, or names. Contact our support team for personalized orders.

 We offer a variety of caps, including:
✅ Snapback Caps
✅ Trucker Caps
✅ Dad Hats
✅ Baseball Caps
✅ Fitted Caps

💳 Payment & Loyalty Program

13. What payment methods are accepted?

We accept Cash on Delivery (COD), bKash, Nagad, Rocket, and Bank Transfer.

Use a measuring tape around your forehead to determine your head size and refer to our size guide for the best fit.

Yes, we offer stylish and comfortable caps for kids in our collection.

📞 Need Help?

If you have any further inquiries, feel free to contact us: